CustomerRegister | Pet Insurance Australia Pet Insurance

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You can sign up for Pet Portal once your policy is active.

Your policy will be in force at 11:59pm on the day your policy starts (this is usually the day you apply, unless you have asked for it to start at a later date).

Exceptions: If your policy is flagged to our underwriting team we may contact you to discuss your application.

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Phone us on 1800 043 552

Email us on [email protected]

Why sign up?

Pet Insurance Australia policies entered into for the first time prior to 8 May 2023 and subsequent renewals of those policies are issued by The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, arranged and administered by PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183 (PetSure) and promoted and distributed by PetSure’s Authorised Representative (AR) Pet Insurance Australia Pty Ltd ABN 85 113 507 850, AR 326233 (PIA). Pet Insurance Australia policies entered into for the first time on or after 8 May 2023 and subsequent renewals of those policies are issued by PetSure and promoted and distributed by PetSure’s AR, PIA. Any advice provided is general only and does not take into account your individual objectives, financial situation or needs. Please consider the Product Disclosure Statement (PDS) to ensure this product meets your needs before purchasing, or choosing to continue with the product. PDS and Target Market Determination available at petinsuranceaustralia.com.au.