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An important message for our pet parents

We apologise for any delays caused by the current disruption to our operations. Like many organisations we are facing some operational challenges and we thank you for your patience. Where possible, we encourage you to use our pet portal, available 24/7, or contact us at pia@petsure.com.au.

We also know that a lot of pet parents are doing it tough at the moment, and our dedicated team is here to help. If you’re in a vulnerable position or are experiencing financial difficulty, please contact us at help@petsure.com.au.

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pia@petsure.com.au

Pet Insurance Australia pet insurance is issued by the insurer The Hollard Insurance Company Pty Ltd ("Hollard") ABN 78 090 584 473, AFSL 241436; arranged and administered by PetSure (Australia) Pty Ltd ("PetSure") ABN 95 075 949 923, AFSL 420183 and promoted by Pet Insurance Australia Pty Ltd ("Pet Insurance Australia") ABN 85 113 507 850. Pet Insurance Australia is an Authorised Representative of PetSure (AR No. 326233). Any advice provided is general only and does not take into account your objectives, financial situation or needs and may not be right for you. For full details, please see the combined Product Disclosure Statement and Financial Services Guide.